Return & Refund Policy

Cancellation

You may cancel your order at any time before it has been shipped. Once your cancellation request is processed, a full refund will be issued to your original payment method. Please note that cancellations cannot be processed after your order has entered the shipping phase. To cancel an order, please contact our customer service team immediately after placing your order.

Refunds for canceled orders typically appear in your account within 5-7 business days, depending on your financial institution's processing times. We recommend monitoring your payment method for the refund credit. If you do not see the refund within this timeframe, please refer to our Late or Missing Refunds section for further assistance.

Returns

We accept returns within 30 days of the original purchase date. To be eligible for a return, your item must be unused, in the same condition as when you received it, and in its original packaging. You must also provide proof of purchase, such as your order confirmation email or receipt.

To initiate a return, please contact our customer service team to obtain a Return Merchandise Authorization (RMA) number. Items returned without an RMA number may experience processing delays. Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.

Certain items are not eligible for return, including perishable goods, custom products, and items marked as final sale. Please review your product description carefully before making your purchase.

Refunds

Approved refunds will be processed to the original payment method within 7-10 business days after we receive and inspect your return. The exact timing of when the credit appears in your account depends on your financial institution's processing times.

Please note that shipping costs are non-refundable unless the return is due to our error (e.g., wrong item shipped or defective product). In such cases, we will refund the full purchase price plus any applicable shipping fees.

For items purchased during promotional periods or with discount codes, the refund amount will reflect the actual price paid after all discounts were applied. Gift cards and store credits will be refunded in the same form as the original payment.

Late or Missing Refunds

If you haven't received your refund within the expected timeframe, please first check with your bank or credit card company. Some financial institutions require additional time to process and post the refund to your account.

If you've confirmed with your financial institution that the refund hasn't been processed, please contact our customer service team with your order number and payment details. We will investigate the matter and provide you with an update within 3-5 business days.

In rare cases where a refund cannot be processed to the original payment method, we may issue store credit or arrange an alternative refund method. We appreciate your patience and understanding as we work to resolve any refund discrepancies.

Contact Us

If you have any questions about our Return & Refund Policy, please don't hesitate to contact our customer service team. We're here to help and ensure your satisfaction with our products and services.